OLEAN, N.Y. — Olean General Hospital (OGH) has appointed Garrett W. Hoover, MA, MHA, FACHE as Chief Operating Officer (COO), effective Aug. 1, 2014. Hoover had worked as President and CEO of Nason Hospital in Roaring Spring, Pa., since 1999. He replaces Ronald Mornelli who left in May to take a position with Blue Cross/Blue Shield of Western New York.
“Garrett Hoover has a proven track record in hospital operations including revenue enhancing service line development, operational efficiency, patient satisfaction, outpatient volume growth, and physician engagement and recruitment. He knows hospital operations and will be a great asset to our hospital, our employees and the patients we serve,” said Timothy J. Finan, President and CEO of OGH and Upper Allegheny Health System.
“I am excited to be relocating to Olean. Everyone we have met has been extremely professional and welcoming to me and my family,” Hoover said. “I have been extremely impressed with the many talented people at OGH whom I’ve met so far. The region is blessed to have a facility with such breadth and depth of services. I look forward to working with all staff as we work on key areas such as patient safety, patient satisfaction, quality outcomes, and employee and physician engagement.”
“We look forward to becoming involved in the community and developing new relationships,” Hoover said.
He is a Fellow of the American College of Healthcare Executives and he is a 2002 master’s degree Health Administration graduate of Seton Hall University. He completed his master’s degree in Human Resources at Saint Francis University in Loretto, Pa., and his bachelor’s degree in Labor Relations at Penn State University.